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The LDAP integration can use one of these servers if the primary LDAP server experiences a service interruption.To specify one or more redundant LDAP servers from the Create New Server module: Administrators can specify multiple servers in the Server URL field in the New LDAP Server form to list their network's redundant LDAP servers. The instance searches for an available LDAP server in the order in which they are listed.This field is available starting with the Fuji release.
For more current information, see LDAP Integration at Service Now Wiki is no longer being updated. Starting in Dublin, Administrators can enable an LDAP integration to allow single sign-on of Service Now users from their company LDAP directory.The instance pools the server for changes to the information specified in the LDAP OU Definitions.If you do not select this option, the LDAP server that you are configuring is used for authentication only.It also eliminates the need to establish a VPN tunnel between your LDAP server and Service Now data centers.Notes: Specify the number of seconds the integration has to read LDAP data.